NIO HRNIO HR privacy policy
Applies to the NIO HR app for Android and iOS and to NIO HR on the web. Last updated 18 October 2026.
Who we are
NIO HR is human-resources software made by Nuvilu LLP ("Nuvilu", "we"). Companies ("your employer") use it to run attendance, leave, payroll and other HR work for their staff. Your employer decides what information about you is held in NIO HR and why; Nuvilu processes it on your employer's behalf and under its instructions. Sign-in is provided by NIO ID, Nuvilu's identity service.
What the app collects
| Information | When and why |
|---|---|
| Name, e-mail address, staff number | To sign you in (through NIO ID) and show you your own records. |
| Employment and HR records | Entered by your employer: position, attendance, leave, payslips, documents and requests you make in the app. Shown to you and processed for your employer's HR work. |
| Precise location | Only at the moment you tap to punch in or out, and only if your employer uses location-based attendance. It is stored with that punch to check you are at a work site. The app does not track your location in the background. |
| Device notification token | So your employer's NIO HR can send you notifications (for example a leave decision). Removed when you sign out. |
| Files you choose | Documents or photos you attach to a request are uploaded to your employer's NIO HR. |
| Diagnostics | Server logs of requests (time, address, error) kept for security and fault-finding. |
Fingerprint or face unlock happens on your device. NIO HR never receives your biometric data; the device only confirms the unlock to the app.
How it is used and shared
Your information is used only to provide NIO HR to you and your employer. It is not sold, not used for advertising, and not shared with third parties except the service providers that run NIO HR for us: Google Cloud (hosting, in Mumbai, India; push notifications through Firebase Cloud Messaging) and e-mail delivery providers. Your employer may connect NIO HR to its own systems (for example accounting or biometric terminals); that is under your employer's control.
Security
All traffic is encrypted in transit (HTTPS). Data is encrypted at rest; sensitive fields such as bank details are encrypted again at field level. Each employer's data is held in its own separate database.
Retention
Your HR records are kept for as long as your employer keeps them, which is usually governed by employment and tax law (in the Maldives, for example, payroll and tax records must be kept for several years). Operational logs are deleted on a schedule set by your employer.
Your choices and rights
You can see your own records in the app. To correct, export or delete information, ask your employer's HR team, who control it. To delete your NIO ID sign-in account, see Delete your account. You can turn off location and notifications in your device settings at any time; punching in by location will then not be available.
Children
NIO HR is a workplace app for employees and is not directed at children.
Contact
Questions about this policy: . Questions about the records your employer holds: your employer's HR team.